YSoft SafeQ 6 MU15 - Release Notes

New Features and Benefits

New: Updated security protocol support. The NTLMv2 protocol is now supported in the YSoft SafeQ 6 installer allowing for domain user authentication to a MS SQL database.

New: A size limit for uploading mobile print files through the end user interface has been implemented for maintaining high availability. The user will see an alert if the file size is exceeded. See image below. The 1GB default threshold can be changed by a YSoft SafeQ administrator.

images/download/attachments/160476259/UploadABigFile.png

Fixes and Improvements in MU15

Printing

  • Print All switcher functionality in the Embedded Terminal 2nd Gen. for Konica Minolta has been fixed. Waiting jobs are printed when a user authenticates with the card and the switcher is on.

Terminals

  • The Print button in the Embedded Terminal 1st Gen. for Xerox is no longer greyed out when the Copy icon is disabled in the multifunction machine.

  • Change of the preferred language from English to another one and reinstallation of the Embedded Terminal 2nd Gen. for Konica Minolta now correctly changes the Embedded Terminal’s language.

Scan workflows

  • Scan workflows can now be repeatedly edited without any error when the highlighted text extraction “Chinese Simplified and English” language has been selected.

Administration & deployment

  • Old logs of YSoft SafeQ are now deleted regularly.

  • It is possible to edit removed devices in the management interface. If the device IDs are known, it is possible to rewrite the editing URL address to recover them.

  • A manually renamed cost center is no longer overwritten by an LDAP replication.

  • Reliability of showing print jobs in the management interface has been improved. The list is no longer prone to fail based on database deadlocks.

  • The Rule-Based Engine (RBE) Wizard now generates an RBE rule containing "Job status change trigger" in the correct format.

  • It is now possible to store also HTTPS links in the "My links" widget on the management interface dashboard.

  • The PIN code description has been improved in the "Access Credentials" management interface dashboard widget.

  • Inactive direct queues are no longer shown in the queue filter of the Job list in the management interface.

  • Jobs are no longer duplicated in statistics for clustered management.

  • Site server installation no longer fails if "YSoft SafeQ" printer already exists.

  • YSoft Payment System is now able to handle a large number of email notifications.

  • Under some circumstances, the Terminal server didn’t start services for legacy terminals after the upgrade from YSoft SafeQ 5. It has been fixed.

  • Service installation scripts are now deleted after SPOC installation.

  • The description of the system parameter, "scanPanelEnabled", now specifies the related vendors for this setting.

  • SNMP community names are now used correctly when administrators define new ones in the management interface.

  • Site servers’ communication inside a SPOC group has been improved and optimized. Performance tests show a significant improvement.

Known Limitations

Installation and deployment

  • Backup of YSoft SafeQ 6 (configuration, database and more) can be done using the documented procedure. Please follow the product documentation for backup and restore.

  • FlexiSpooler in server mode and Spooler Controller components must be installed on the same server.

  • After updating FlexiSpooler in client mode, the Offline Print capability needs to build a new list of last used printers.

  • PostgreSQL database server uses GMT time zone by default. If YSoft SafeQ management server is in different time zone, PostgreSQL time zone has to be set accordingly.
    Description: Administrative Guide / Installation and deployment / Software / Configure PostgreSQL time zone for correct print job and report data

  • Automated upgrade from YSoft SafeQ 5 does not support migration of YSoft SafeQ Payment System and YSoft SafeQ Mobile Print Server.

    • When the Mobile Print Server is a part of the YSoft SafeQ 5 system, automated upgrade of other components is still available. However, the MPS service in YSoft SafeQ will need to be configured manually.

    • When the YSoft SafeQ Payment System is a part of the YSoft SafeQ 5 system, a special manual upgrade must be provided. Contact your Y Soft Regional Sales Manager for additional information.

    An automated upgrade is possible only when using the latest YSoft SafeQ 5 Maintenance Update. More details on the upgrade process can be found in the Administrative Guide in the article Upgrade from YSoft SafeQ 5.

Accounting and reporting

Online accounting:

  • Online accounting of direct prints is not supported.

  • Online accounting of fax is not supported.

  • Online print accounting with coverage accounting correction is not supported.

  • Online accounting with the YSoft SafeQ Mobile Terminal is not supported.

Offline accounting:

  • Combination of offline accounting and Payment System is not supported.

  • Offline accounting of copies using smart cable is not supported.

Local print monitoring is not supported.

Estimated price of a print job does not change after modification of finishing options.

Management interface

  • Page with printers does not support searching by the direct queue when the name is put into the Basic filter or into the keyword field in the Advanced filter. This functionality was removed due to performance reasons. Searching by direct queue will be reintroduced via a dedicated field in the Advanced filter.

Embedded, External and Mobile Terminals

  • Legacy Terminal Professional v3.5 is supported with the following limitations.

    • Scan Workflows are not available.

    • When using online accounting, price and number of pages displayed on the terminal might be different from the actually accounted numbers. Accounted information is correct, terminal displays only estimation from the parser.

  • Finishing options are not supported on the YSoft SafeQ Embedded Terminal for Samsung.

  • Scan Workflows are available on devices from the following manufacturers. Please refer to the product documentation for more details.

    • FujiXerox

    • Konica Minolta / Develop

    • OKI

    • Ricoh

    • Sharp

    • Toshiba

    • Xerox

  • Basic finishing options (Simplex/Duplex, BW/Color and Number of copies) are available on devices from the following manufacturers. See product documentation for details.

    • FujiXerox

    • Konica Minolta

    • Lexmark

    • OKI

    • Ricoh

    • Sharp

    • Toshiba

    • Xerox

  • Advanced finishing options (Stapling, Punching, Folding) are available on devices from the following manufacturers. See product documentation for details.

    • Konica Minolta

    • Ricoh

    • Sharp

    • Xerox

  • Any jobs submitted via Mobile Print or AP Connector do not support advanced finishing options.

  • Not all of the finishing options are supported on every device, for detailed information please see the documentation.

  • YSoft SafeQ 5 Early Access features "Fax accounting", "Extended accounting of colors" and "Public user accounting" are currently not supported.

  • YSoft SafeQ Mobile Terminal does not support pay-for-print capability.

  • YSoft SafeQ Mobile Terminal is not currently supported for use with other hardware terminals (Terminal Ultralight, Terminal Professional v3.5 and Terminal Pro 4).

  • Advanced finishing options are supported only when the YSoft Mobile Terminal is used on devices with Embedded Terminals.

  • Advanced finishing options are not supported on Terminal Pro 4.

  • When deploying a software update package on Terminal Pro 4, a change of IP address in Terminal Pro 4 is required prior to starting the software update package deployment. The IP address of Management server is required. The change can be made via SSH client and connection to Terminal Pro 4.

  • Terminal Pro 4 does not support Payment System.

  • Terminal Pro 4 does not support Stop on zero.

  • Scan workflows are not supported on Terminal Professional v3.5

  • Scan workflows don't support user inputs and scan settings on Terminal Pro 4.

  • Scan workflows with hardware terminals (Terminal Ultralight, Terminal Pro 4) requires a Windows-based shared scan destination folder to transfer scanned files. Linux or other operating systems based shared folders are not supported.

  • A user is not notified about the unavailable print job while using local spooler (CBPR) when Print All function on the authentication page is enabled and used.

Printing and print processing

  • YSoft SafeQ desktop Interface with FlexiSpooler for MacOS is not supported.

  • Desktop interface notifications from Rule-Based Engine work only when the FlexiSpooler is in client mode.

  • Estimated price for the job is not displayed in the YSoft SafeQ desktop Interface.

  • Offline print is not supported in the following Embedded Terminals:

    • Lexmark

    • Sharp

    • Samsung

Scan Workflows

  • The output format, Compact PDF, is not working properly in combination with any processing step. The scanned file is split into multiple pages.

Printing through Mobile Print Server

  • Character encoding of the incoming email must match the encoding configured on the server containing FlexiSpooler used by Mobile Print Server in order to avoid a job name with corrupted characters.

  • After adjusting the page range, preview of PDF jobs sent via AP Connector is not generated from that page.

YSoft SafeQube 2

  • Only Konica Minolta, FujiXerox, Lexmark, Ricoh, Sharp and Xerox Embedded Terminals are supported with SafeQube 2.

  • Scanning on FujiXerox via SafeQube 2 is not supported.

  • Near, Far Roaming and Offline Print are not supported with SafeQube 2.

  • Only TLS 1.0 and SSL 3 are supported on SafeQube 2. MFDs with TLS 1.1 or TLS 1.2 only won't work via a secured channel, but some of them can be configured to use HTTP.

  • An administrator can not change SSL certificate on SafeQube 2.

  • Double-byte characters are not supported.

  • All ports must be configured above 1024.

  • Card self-registration is not supported.

  • Billing codes are not supported.

  • Quotas are not supported.

  • Double-byte characters in job names are not supported.