Situation

After the OS is restarted some YSoft SafeQ services are not started, usually YSoft SafeQ Workflow Processing Service, YSoft SafeQ FlexiSpooler. In the event log a message saying that a timeout occurred during service startup and it was stopped. Services can be then manually started without any problem.

Solution

Servers are usually in heavy load during OS startup and any operation takes much longer that usually. OS also limits the time for a service to start. Although, YSoft SafeQ services do only necessary initialisation during their startup phase, it can happen that it is not fast enough and OS stops them. This is often happening when minimum HW requirements are not met (please see Hardware Requirements). One possible solution is so called delayed service start, i.e. system will run services after all other services are started. In other to turn it on:

1. Run services console (services.msc)

2. Open properties of selected service

3. Change 'Startup type' from 'Automatic' to 'Automatic (Delayed Start)'