YSoft SafeQ 6 - Release Notes Build 36

Fixes and Improvements

Printing

YSoft SafeQ once again deletes the printed or retired print jobs from spool folders.

Printing in a SPOC Group environment (Near Roaming) is now functional when a secure mode of YSoft Message Queueing (YMQ) is enabled.

Mobile Print Server can now resolve the "Unicode (UTF-8)" encoding name.

Terminals, User Interfaces

In rare cases, copies on Embedded Terminal 2nd Gen. for Konica Minolta could be accounted toward another user. This could occur in a clustered environment when the Embedded Terminal repeatedly changed the connectivity between two Site Services due to a fail over. It has been fixed.

Embedded Terminal for Konica Minolta now respects a user's language preference change on a device before authenticating.

Embedded Terminal for Ricoh can once again be installed on RICOH IM C3000 devices.

Embedded Terminal can now be installed even when the "supported-lang-priority" system property (language preference) includes a space between the languages.

YSoft Terminal Pro 4 no longer gets stuck when a user ends the terminal session before the device delivers all scan documents to YSoft SafeQ.

It could happen that YSoft Terminal Pro 4 isn’t able to re-connect back to its primary Terminal Server. This could occur after temporary connectivity is made with another node in a clustered environment when an external load balancer is involved. To prevent re-connectivity issues, a new system property, "terminalProfessionalGlobalTimeoutInMinutes", has been created with a default value of 180 minutes for the Terminal Server configuration file. When no activity is detected within 180 minutes, the scanning process is automatically cancelled. This change creates a new limitation: Scanning to one scanned file (for example one PDF file) with YSoft Terminal Pro 4 can not take more than 180 minutes otherwise the scanned file is not processed. To increase this time, the property value must be adjusted.

Embedded Terminal for Aurora can now be installed on Aurora AD308e devices.

Card authentication is no longer delayed on Embedded Terminal for HP when a previous user canceled a card self-assignment procedure.

Reporting

The Data Mart fields "Queue Type Dimension - Queue Type" and "Queue Type Dimension - Queue Name" were mistakenly empty at secure prints when the queue has a name other than “secure”. It has been fixed and the Queue Type is now “secure” and the Queue Name includes the name of the queue.

Automated Scan Workflows

Scanned files are now stored in a fallback directory when the OCR process fails.

Installation and Administration

The entire error message is now logged when the Spooler Controller can not connect to any Management Server in a clustered environment.

Administrators can now edit the Spooler Controller group, “Spooler Controllers that are not part of any print cluster”, in the Management Interface and no error message is displayed.

An appropriate warning is now displayed when an administrator tries to delete the default Spooler Controller group in the Management Interface. Error 500 is no longer displayed.

The Spooler Controller restart time has been shortened in an environment that has many Flexi Spoolers connected. Administrators can adjust this through a new system property, “YmqRunOnceWorkerThreadPoolSize”, which has a default value of 200 threads.

Security of YSoft SafeQ has been improved. A stricter input sanitizing rule has been added to problematic input fields of the Management Interface to mitigate a XSS vulnerability.

A new property, "StoredDeliveriesMaxBatchSize', with a default value of 10 has been added to the Terminal Server configuration file. Also, the default value of the "PendingRequestsPeriod" property has been changed from 10 to 60. This change improves the recovery process in a heavy loaded environment when the communication of Terminal Server to other services was temporarily interrupted.

Documentation for a recovery process of the YSoft SafeQ SQL database has been improved. The Recovering Databases chapter in the YSoft SafeQ 6 Administrative Guide now includes a situation with a SQL domain authentication.

Administrators can now adjust the timeout of the Terminal Server communication with the Workflow Processing System. A new property, "wpsTsSystemApiConnectionTimeout”, with a default value of 10 seconds has been created in the Terminal Server configuration file.

Administrators can now configure the memory size for SafeQube 2 operating system logs to have logs that show longer periods of activity.

The “USER_NOTE” is now correctly substituted when used in a rule’s watermark definition in the Management Interface.

To increase internal security of YSoft SafeQ, credentials for a print job replication, (JobReplication, ReplicationSharedFolderCredentials, ReplicationSharedFolder), has been removed from the Management Interface.

Administrators should follow the “2.2.2. Additional steps” chapter of the “Updating from MU/Build to Build“ section in the YSoft SafeQ 6 Administrative Guide when updating a Build 34 and lower cluster environment with a secured LDAP integration.

YSoft be3D eDee 3D Print Management Solution

The roof layers are now correctly displayed in DeeControl's preview window when using supports.

The model removal stand, which can be printed from the eDee administrator menu (Printer Control → Reference models → Model removal stand), has been improved. The printed model removal stand now weighs less and the bottom adheres to the print pad better while printing.

An eDee administrator can now repeatedly pause and resume 3D printing from the eDee service menu.

Administrators can now configure the memory size for eDee's operating system logs so that logs can show longer periods of activity.

Product extensions

No items.

Known Limitations

Installation and deployment

  • Backup of YSoft SafeQ 6 (configuration, database and more) can be done using the documented procedure. Please follow the product documentation for backup and restore.

  • FlexiSpooler in server mode and Spooler Controller components must be installed on the same server.

  • After updating FlexiSpooler in client mode, the Offline Print capability needs to build a new list of last used printers.

  • PostgreSQL database server uses GMT time zone by default. If YSoft SafeQ management server is in different time zone, PostgreSQL time zone has to be set accordingly. Description: Administrative Guide / Installation and deployment / Software / Configure PostgreSQL time zone for correct print job and report data

  • Automated upgrade from YSoft SafeQ 5 does not support migration of YSoft SafeQ Payment System and YSoft SafeQ Mobile Print Server.

    • When the Mobile Print Server is a part of the YSoft SafeQ 5 system, automated upgrade of other components is still available. However, the MPS service in YSoft SafeQ will need to be configured manually.

    • When the YSoft SafeQ Payment System is a part of the YSoft SafeQ 5 system, a special manual upgrade must be provided. Contact your Y Soft Regional Sales Manager for additional information.

    An automated upgrade is possible only when using the latest YSoft SafeQ 5 Maintenance Update. More details on the upgrade process can be found in the Administrative Guide in the article Upgrade from YSoft SafeQ 5.

Accounting and reporting

Online accounting:

  • Online accounting of direct prints is not supported.

  • Online accounting of fax is not supported.

  • Online print accounting with coverage accounting correction is not supported.

  • Online accounting with the YSoft SafeQ Mobile Terminal is not supported.

  • The batch accounting of secure prints is not supported.

Offline accounting:

  • Combination of offline accounting and Payment System is not supported.

  • Offline accounting of copies using smart cable is not supported.

Local print monitoring (Local Monitor) is not supported. The price list section "Local" remains on the web interface for the backward compatibility.

Estimated price of a print job does not change after modification of finishing options.

Management interface

  • Page with printers does not support searching by the direct queue when the name is put into the Basic filter or into the keyword field in the Advanced filter. This functionality was removed due to performance reasons. Searching by direct queue will be reintroduced via a dedicated field in the Advanced filter.

Embedded, External and Mobile Terminals

  • Legacy Terminal Professional v3.5 is supported with the following limitations.

    • Scan Workflows are not available.

    • When using online accounting, price and number of pages displayed on the terminal might be different from the actually accounted numbers. Accounted information is correct, terminal displays only estimation from the parser.

  • Finishing options are not supported on the YSoft SafeQ Embedded Terminal for Samsung and Brother.

  • Scan Workflows are available on devices from the following manufacturers. Please refer to the product documentation for more details.

    • Brother

    • FujiXerox

    • Konica Minolta / Develop

    • OKI

    • Ricoh

    • Sharp

    • Toshiba

    • Xerox

    • EPSON

    • HP

  • Basic finishing options (Simplex/Duplex, BW/Color and Number of copies) are available on devices from the following manufacturers. See product documentation for details.

    • Konica Minolta

    • Lexmark

    • OKI

    • Ricoh

    • Sharp

    • Toshiba

    • Xerox

    • EPSON

    • HP

  • Advanced finishing options (Stapling, Punching, Folding) are available on devices from the following manufacturers. See product documentation for details.

    • Konica Minolta

    • Ricoh

    • Sharp

    • Xerox

    • FujiXerox

  • Any jobs submitted via Mobile Print or Mobile Integration Gateway do not support advanced finishing options.

  • Not all of the finishing options are supported on every device, for detailed information please see the documentation.

  • YSoft SafeQ 5 Early Access feature "Extended accounting of colors" is currently not supported in Y Soft SafeQ 6.

  • YSoft SafeQ Mobile Terminal does not support pay-for-print capability

  • YSoft SafeQ Mobile Terminal is not currently supported for use with other hardware terminals (Terminal Ultralight, Terminal Professional v3.5 and Terminal Pro 4).

  • Advanced finishing options are supported only when the YSoft Mobile Terminal is used on devices with Embedded Terminals.

  • Advanced finishing options are not supported on Terminal Pro 4.

  • When deploying a software update package on Terminal Pro 4, a change of IP address in Terminal Pro 4 is required prior to starting the software update package deployment. The IP address of Management server is required. The change can be made via SSH client and connection to Terminal Pro 4.

  • Terminal Pro 4 does not support Payment System.

  • Terminal Pro 4 does not support Stop on zero.

  • Scan workflows don't support user inputs and scan settings on Terminal Pro 4.

  • Scanning to one scanned file (for example one PDF file) with Terminal Pro 4 can not take more than 180 minutes otherwise the scanned file is not processed.

  • Scan workflows with hardware terminals (Terminal Ultralight, Terminal Pro 4) requires a Windows-based shared scan destination folder to transfer scanned files. Linux or other operating systems based shared folders are not supported.

  • A user is not notified about the unavailable print job while using local spooler (CBPR) when Print All function on the authentication page is enabled and used.

  • Scan workflows don't support user inputs on Brother.

Printing and print processing

  • YSoft SafeQ desktop Interface with FlexiSpooler for MacOS is not supported.

  • Desktop interface notifications from Rule-Based Engine work only when the FlexiSpooler is in client mode.

  • Estimated price for the job is not displayed in the YSoft SafeQ desktop Interface.

  • Offline print is not supported in the following Embedded Terminals:

    • Lexmark

    • Sharp

    • Samsung

Scan Workflows

  • The output format, Compact PDF, is not working properly in combination with any processing step. The scanned file is split into multiple pages.

Printing through Mobile Print Server

  • Character encoding of the incoming email must match the encoding configured on the server containing FlexiSpooler used by Mobile Print Server in order to avoid a job name with corrupted characters.

  • After adjusting the page range, preview of PDF jobs sent via AP Connector is not generated from that page.

YSoft SafeQube 2

  • Only Konica Minolta, FujiXerox, Lexmark, Ricoh, Sharp and Xerox Embedded Terminals are supported with SafeQube 2.

  • Scanning on FujiXerox via SafeQube 2 is not supported.

  • Near, Far Roaming and Offline Print are not supported with SafeQube 2.

  • Only TLS 1.0 and SSL 3 are supported on SafeQube 2. MFDs with TLS 1.1 or TLS 1.2 only won't work via a secured channel, but some of them can be configured to use HTTP.

  • An administrator can not change SSL certificate on SafeQube 2.

  • Double-byte characters are not supported.

  • All ports must be configured above 1024.

YSoft be3D eDee 3D Print Management Solution

  • Card self-registration by entering Card Activation Code is not supported.

  • Billing codes are not supported.

  • Quotas are not supported.