Before updating

• Make sure that YSoft be3D eDee is configured properly. See the YSoft be3D eDee Administrator Guide for more information.

• Make sure that the Infrastructure Management Service is running. Since version 59, this service is installed with Manual start mode and thus may need to be started. It is recommended to stop the service again after all the updates have finished. Note that if the Infrastructure Management Service is not running then the Management Interface will display the following message when accessing the Devices > Hardware page:
  

  

Updating via YSoft SafeQ Management Interface

1. Log into the YSoft SafeQ management interface as an administrator, and use an account authorized to manage the system.

2. Make sure your device is properly registered on YSoft Infrastructure Service. You should find it the list in Devices > Hardware.
   

   

3. Online status indicates whether the device is connected and online or it is disconnected. For updating, it is necessary for the device to be online.

4. The Software update status property indicates the status of the update.

   1. Pending – The update of the device has not started yet.

   2. Updating – The device is in the process of updating.

   3. Up to date – The device is updated with the latest update package.

5. The update package can be uploaded in Actions > Upload software package. After the file is uploaded and correctly unpacked, the notification center displays a message. If the system does not inform you about a successful upload, it is not possible to proceed with the device update.
   

   

6. After the package is properly uploaded, in the Action menu, select Update devices.

7. Select the device to update.
   

   

8. Choose a package version from the list.

9. An update can by scheduled for any time or started immediately by selecting Update now.

10. Save the settings, and if Update now was selected, the updating process will start immediately.

    When printer is printing or waiting for the user to pickup model, then update will start immediately after printer is not printing.

11. After the updating process finishes, Software update status changes to Up to date.
    

    

Reinstalling the YSoft be3D eDee Terminal after Updating

1. Log into the YSoft SafeQ management interface as an administrator, and use an account authorized to manage the system.

2. Open Devices > Printers from the menu. Choose the device you want to edit, and click the Edit button.
   

   

3. Device edit – edit your device according to the instructions in the YSoft be3D eDee Administrator Guide.

4. Once you have entered all necessary information, click the Save changes button. After confirmation, the device is automatically reinstalled with the updated configuration and embedded terminal.

5. The embedded terminal is installing. A new window with the installation's progress appears.

6. After installation is completed, the message Device reinstallation is complete displays.

   

   Should the installation process encounter any issues, please open the installation details for more information about the error.