The terminal requires devices supporting the Lexmark LeSF platform, Framework version 3, 4, 5, 6, 7.

Devices with framework 5/6 could have troubles with freezing of waiting screen after the scanning, or with loosing user's session data. These issues were fixed in a firmware released in September, 2018. Please, ensure that you have the latest firmware.

The installation is possible only on unauthenticated devices.

After every reinstall, a manual restart of the printer is strongly recommended.

If application-title is set, the device must be restarted manually after each re-installation. On some devices, this configuration property may not take effect.

The initial-screen property in System settings can only be set to sq or shortcuts.

After re-installation, a device may occasionally show only a white screen. In such cases, it is necessary to remove the YSoft SafeQ application from the device and install it again.

The terminal might not work properly if the MFD certificate validation is enabled (configuration option enableMfdServerCertificateValidation).

Machine wake up issues with the PIN screen with old firmware (works with firmware from 2015).

First login after device wake up is not processed correctly by the device. User needs to log in again.

Exiting sleep mode by swiping a card is not supported.

Logging out by card is not available.

Incompatible jobs are moved from the Waiting to Printed folder when all jobs are printed from the Waiting folder using the Print All button. The user is not notified about the presence of incompatible jobs in the list.

If the Payment System is installed, the shownType configuration has to be set to separated.

Direct print jobs are released after pressing the Home button or after logging into the MFD

No YSoft SafeQ notifications can be shown in native applications. You cannot be notified about insufficient credit in the Copy or USB Print native application.

Some more complicated screens (such as scan workflow settings) may, exceptionally, not load properly. In such cases, it is necessary to return to the Home screen and navigate to the screen again.

If color printing is restricted, USB color print jobs are printed in grayscale.

Class drivers are not supported. PS and PCL drivers are compatible with YSoft SafeQ without any issues.

It is not possible to restrict print jobs sent directly to the printer's IP address.

Fax accounting is not available.

Finishing options:

• Proper functionality of Advanced Finishing options is only guaranteed with YSoft Universal Print Driver.

• Not all Finishing options are supported on every device. For detailed information, please see the Hardware Compatibility List (HCL).

Scan workflows are supported with limitations

• List and browsing user inputs are not supported. Instead, they are displayed as regular input fields and user can input any text. So it's recommended to use only scan workflows without user input List and without folder browsing enabled.

• Validations are not done when the scan is executed. If the values in the inputs are wrong, the scan is still executed.